EasyShare Privacy Policy


Dear user,
vivo Mobile Communication Co., Ltd. and its global subsidiaries (hereinafter referred to as "vivo", "we", "us", or "our") respect your privacy and will do our best to protect your personal information. The EasyShare Privacy Policy (hereinafter referred to as "this Policy") applies to the collection, processing, storage, transmission, and protection of user information by the EasyShare app (this app and its related contents are collectively known as "this Service"). Before using this Service, please read, understand, and agree to this Policy. Please pay special attention to the important content in bold.
You are required to be an adult to use this product, or, if you are a minor, you have your guardian's permission to use this product, and your guardian has read and agreed to this Privacy Policy and relevant service terms. By using this Service, you have read, agreed to, and accepted all the terms in this Privacy Policy. We shall use and protect your information for the necessity and efficiency of providing this Service in strict accordance with the requirements of this Privacy Policy.

1. Transmission of User Content
(1) You acknowledge that this Service is used to transmit contacts, images, music, videos, and other content supported by this Service (collectively referred to as "user content") on this device to another authorized device in a face-to-face manner.
(2) When you transmit a certain type of user content (for example, photos on your device) for the first time, we will ask for your pre-authorization to access this content.
(3) Some user content will be displayed on the interface of this Service in the form of images, abstracts, or other tangible forms. The content to be displayed will be randomly generated and updated based on the user content stored on your device.
(4) User content can only be transmitted to a specific device authorized to receive it on a single occasion of transmission.We will only help transmit user content from one device to another, and will not collect it from you or obtain, process, or use it in any form.


2. Information We Collect
(a) Your device information: When you use this Service on a certain device, we will collect specific information from this device, including the device identifier, device model, device name, system version, and network information (local IP address and gateway IP address). Such information is used to identity the version, quickly determine errors, troubleshoot issues, and provide you with analysis of functional compatibility to make timely product optimizations and provide update prompts.
(b) Your log information: During your use of this Service, we will collect the log information generated by this Service, including the usage duration, data size transmitted, data type, operations, connection status. The log information we collect from you will only be used to provide the basic services and analyze any existing and potential issues during your use of this Service, and will not be associated with your personal identity.
(c) Location information: Your location information will be collected to connect and discover devices to complete the functional services you need. The location information will only be cached locally, and will not be uploaded to the server or used for other non-authorized purposes.
(d) Your transmitted data: When you use the Phone Clone and file transfer functions, we will cache the images, videos, text, and contacts that you select, as well as your authorization for the transmitted app or service module, in order to help you transmit the aforementioned data content and usage, efficiently replace your device while retaining your usage habits in the target device as much as possible, and improve your experience of using the EasyShare service. The relevant data will only be used to complete the transmission. We will not conduct any content or intention recognition, nor will we use it for any other purpose.

3. Permission Requests
This Service requires some device permissions to enable its functions. See the specific permissions and the authorization purposes below:
(1) Contacts: When you use the Phone Clone function, you need to allow read and write access to your contacts, so that your contact data can be accessed and transmitted to another device.
(2) Camera: When you scan a QR code to establish a device connection and transmit content, or set your profile picture by taking a photo and uploading it, access to your camera is required to scan the QR code or take photos.
(3) Photos: When you use the file transfer or Phone Clone function, read and write access to your photos and videos is required for image transfer, video transfer, and Phone Clone.
(4) Storage: Access to your storage is required to enable basic EasyShare services and provide backup and recovery of multimedia data.
(5) Local network: Your local network permission is required to connect to other devices on the local network and transmit data.
(6) Wireless data: Your wireless data permission is required to connect to other devices, transmit data, and locate and analyze issues.
(7) Location: Access to your location is required to obtain the network status and discover and connect to devices.
(8) Calendar permission: to provide event backup and recovery services.
The above permissions will only be enabled to realize the corresponding functions of this Service. Please rest assured that this Service will not access your permissions when you are not using the functions of this Service.


4. How We Share, Transfer, and Publicly Disclose Your Personal Information
(1) Sharing refers to providing your personal information to other personal information controllers, and both parties have independent control over the personal information. In compliance with the requirements of laws and regulations, the information we collect from you may be shared in the following circumstances:
Sharing with vivo's affiliatesYour information will be shared with vivo's subsidiaries or affiliates for the implementation of all functions of this Service, internal audits, security checks, and necessary business operations (such as product evaluation and improvement, identification of service exceptions, and maintenance of existing services) to continuously improve the quality of services provided by vivo and its affiliates and offer better software and hardware services.
Sharing with authorized partners With your express authorization and consent, we will disclose some of your non-personal information (which does not identify you personally) to our authorized partners when necessary to enable this Service or relevant EasyShare services that you use, and we will take strict security and confidentiality measures.
(2) We will not transfer your personal information to any company, organization, or individual, unless we obtain your express authorization and consent.
(3) Generally, personal information should not be disclosed to the public. We will only disclose your personal information when we have obtained your express consent or as required by laws and regulations or public and government agencies.


5. Cross-Border Transmission
Personal information collected and generated by this Service within the territory of the People's Republic of China will be stored in the country without cross-border transmission involved.

6. Retention and Protection of Personal Information
(1) Retention period and expiration: We will retain your personal information for the minimum period needed to fulfill the purposes for which it was collected as described in this Privacy Policy, unless otherwise specified by laws and regulations. When the retention period for your personal information expires, we will delete or anonymize your personal information.
(2) Information security and protection: We will protect your personal information with reasonable security precautions and programs, including but not limited to security checks and encryption tools/software. If we stop operating this Service or you stop using this Service, we will no longer collect and use any of your information, and will anonymize or delete the stored information.


7. Personal Information Management
(1) You can call our customer service hotline or visit vivo.com to contact us via our online service agents to submit a request to query, modify, or delete your personal information.In order to better protect the security of your personal information, we may verify your identity before accepting any request to ensure that it is initiated by the personal information subject or their authorized representative. Meanwhile, please make sure that your request is specific and implementable. We will try our best to carry out accepted requestswithin 15 business days.In the meantime, we will store and isolate your information in a highly secure manner.
(2) You can disable relevant device functions or contact us to change the scope of the personal information you authorize us to continue collecting from you or withdraw your authorization. Please understand that the completion of some business functions requires access to some basic personal information. After you withdraw your consent or authorization, we cannot continue to provide you with the services for which your consent or authorization has been withdrawn, and we will no longer process your relevant personal information. However, your decision to withdraw your consent or authorization will not affect the processing of personal information previously conducted based on your authorization.


8. Disclaimer
This Privacy Policy has stated the standards for vivo's protection of private data. vivo shall strictly follow such standards and take all appropriate and feasible measures to protect your personal information and data security. However, please be aware and understand that vivo is unable to control all factors or how third parties collect and use your information and data, nor can any measures be completely infallible. Therefore, we cannot guarantee that your data and information will not be disclosed under any circumstances. This Privacy Policy only applies to how vivo collects, uses, and shares information, and not to services provided by third parties or how third parties collect, use, and share information.


9. About This Policy
vivo shall reserve the right to update or modify this Policy from time to time. Once the terms of this Privacy Policy are changed, vivo shall display the updated version on relevant pages. If changes to the terms have a significant impact on your interests, we will notify you in a prominent manner or re-obtain your authorization.Your use and continued use of this Service means that you agree to this Policy and its updates. If you do not agree to this Policy, please refrain from using this Service, or stop using this Service on your device. You can find the latest version of this Policy in Settings.


10. Contact Us
If you have any questions, comments, or suggestions, please call our customer service hotline at 400-678-9688, or visit https://www.vivo.com to contact us via our online service agents.
If you are not satisfied with our reply or handling, you can also file a complaint and refer it to the Dongguan No. 2 People's Court (Tel.: 0769-89889888) in Guangdong, China, for handling.


11. Miscellaneous
For matters not stipulated in this Privacy Policy (including but not limited to the handling of minors' data, how we transfer and publicly disclose your personal information, information and data security and relevant measures, personal information management, and information and data integrity), please refer to the vivo Privacy Policy at
http://www.vivo.com.cn/about-vivo/privacy-policy


IMPORTANT: In view of the possible discrepancies between various language versions, the Simplified Chinese version shall prevail when interpreting the terms of this Privacy Policy. By using our services, you agree to our Privacy Policy.

Copyright ©2017-present vivo Mobile Communication Co., Ltd. All Rights Reserved.
Registered address: No. 1 vivo Road, Chang'an Town, Dongguan City, Guangdong Province, P.R. China
Last updated: Dec 15, 2022